ASSESSMENTS
Skip the meetings upon meetings and the bias in the sales process to identify your IT solutions. Complete the assessment(s) that applies to you and we will bring you the best vendors with pricing options saving you hours of meetings of sharing your requirements.
Single Site Broadband
This condensed Broadband Assessment is designed to gather all the required information to complete an order for a single site. For multisite deals or other circuit types, please fill out the Connectivity Assessment instead.
Cloud Backup & Disaster Recovery
Backup as a Service (BaaS) protects the data, and typically allows for recovery of a file or server back to the customer's on-prem environment. Disaster Recovery as a Service (DRaaS) protects the business, and allows for recovery of the entire IT environment (servers, storage, networking, apps, data) in the cloud.
Colocation
Colocation provides a secure data center environment for your IT infrastructure. The provider takes care of power, cooling, rack space, and bandwidth.
Connectivity (Fiber or multi-site)
Connectivity encompasses wide area network (WAN), internet, point-to-point, voice, and more. It includes services from both traditional telecom and regional fiber providers.
Contact Center (CCaaS)
Contact Center as a Service (CCaaS) is a SaaS solution that replaces traditional brick-and-mortar call centers, allowing agents to work from any location. Additional benefits include built-in redundancy, flexibility, and scalability.
Desktop as a Service (DaaS)
Desktop as a Service (DaaS) provides virtual desktops to end users, allowing them to use any device (laptop, tablet, phone, thin client). It differs from VDI in that the provider hosts and manages the desktop virtualization platform.
email & productivity
Email & Productivity is a managed SaaS solution providing hosted email, web & desktop applications (word processing, spreadsheet, presentation, etc.), file storage, and optionally voice. Popular solutions include Microsoft’s Office 365 and Google’s G Suite.
Help desk
Help Desk Services consist of outsourced help desk staffing, and do not typically include ticketing software. They can replace an internal help desk entirely, or provide augmentation during peak hours. Help Desk Services can reduce overhead, improve service, and increase productivity.
Hosted fax
Hosted Fax or eFax is a scalable, highly available Internet service that replaces fax machines and fax servers. Users are able to securely send and receive documents using their phones or laptops.
Infrastructure as a Service (IaaS)
Infrastructure as a Service (IaaS) provides virtual or physical servers on demand. The servers, storage, and network hardware are located in the provider's data center and abstracted from the customer.
managed services
Managed Services are generally remote, 24x7 services for IT infrastructure. They include proactive monitoring and alerting, patch management, engineering support, reporting and metrics, help desk for end users, and related maintenance and support. Managed Services support various IT environments, including on-premises, colocation, private cloud, and public cloud (AWS, Azure, Google, etc.).
sd-wan
SD-WAN is an evolutionary approach to the WAN that offers simplified management, quick turn-up, better application performance, improved resiliency, and cost savings when compared to traditional approaches. It can replace or work with MPLS, and is delivered directly, via carriers, or via MSPs.
security
Security covers a broad range of services, from managed firewalls and IDPS to DDoS Mitigation and SIEM. Leading solutions analyze behavior to detect ever-changing threats, communicate with multiple systems to provide a comprehensive view into the environment, and include 24/7/365 Security Operations Center (SOC) support for event notification and remediation.
Telecom & Mobile Management
Telecom Management is an outsourced service across a business's entire telecom lifecycle, from initial orders to ongoing management to contract terms. It applies to circuits, mobile lines, and even cloud services. Telecom Management can include auditing, inventory creation, Telecom Expense Management (TEM), project management, trouble ticket management, and escalation management.
Unified Communications (UCaaS)
UCaaS is a managed PBX environment in the cloud that provides phone services to end users. It replaces on-prem PBXs as well as SIP, PRIs, and POTS lines.