Article

July 17, 2024

Don't Settle for Microsoft 365 Licenses Alone - Get Training Too

Is your organization in desperate need of Microsoft 365 licensing support? We know that IT team members need to understand Microsoft license types and how to manage M365 licenses. But what about employee training?

So many organizations invest a tremendous amount of time and money acquiring the appropriate Microsoft 365 licenses but then neglect employee training. They just assume employees will figure out all the 365 apps on their own.

We think there is a better way here at Opkalla. That's why, in addition to helping organizations obtain their Microsoft 365 licenses and deploy the software, we set them up on trainings and account reviews to drive adoption for M365 apps and features. Our portfolio includes experts that cover them all so that customers are not left trying to figure things out on their own.

More Than a Word Processor

A lack of urgency about M365 training could be the result of so many of us remembering when it was just Microsoft Office, a time when the software giant's office suite was nothing more than a word processor and spreadsheet application. But even back then, Microsoft Office apps were loaded with features most people never learned to use.

It goes without saying that the modern MS 365 is more than just a word processor. It is an entire office ecosystem designed around collaboration. In addition to the word processor and spreadsheet application, M365 also has apps for:

  • Creating presentations
  • Communicating via email
  • Facilitating video chats
  • Conducting team meetings

Even this list does not scratch the surface of the M365 environment. There are so many apps with so much functionality that expecting any one person to master it all doesn’t make sense. The best way to make sure employees can use the ecosystem effectively is to train them in the specific apps they need to do their work. That is where we come in.

Why Training Should Be a Priority

We take the position that professional training is an integral part of effective Microsoft 365 licensing support. A comprehensive M365 licensing solution provides training that guarantees team members know how to leverage the entire suite of cloud-based productivity tools MS 365 brings to bear.

When employees are properly trained by experienced professionals, they are:

  • More Productive – From our perspective, increased productivity is the primary motivation for securing professional training along with M365 license management. Proper training ensures employees are maximizing the apps at every opportunity.
  • More Confident – Professional training increases the confidence with which employees use M365 apps. When employees are confident in what they are doing, they are less prone to errors.
  • Better Collaborators – As a cloud-based ecosystem, Microsoft 365 is built for collaboration among teams and departments. However, collaboration is impaired when employees don't know how to use the software. Professional training is the answer.
  • Better Data Managers – Data drives everything in the modern business world. We train employees on an entire range of tools built into M365, tools that optimize data storage, organization, and access control.
  • Less Frustrated – Proper training reduces an employee's need for external support. When fewer support requests come in, the actual costs of providing support go down. Everyone is less frustrated in the long run.

Your organization could certainly invest time in acquiring the proper Microsoft 365 licenses and then leave employees to figure out the apps on their own. Many organizations do just that. But when you partner with Opkalla, you get full support – including employee training. Don't just settle for getting licenses. Get professional training that will guarantee your organization maximizes each license by contacting us.

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