Denver Hunter serves as the Director of Information Technology at PenServ Plan Services, a full-service, third-party administrator offering retirement plan recordkeeping and administration services. In addition to his role leading their IT team, he shares perspectives on technology trends, writing for the Forbes Technology Council. Today we discuss practical applications of AI to automate tasks for the technology leader and the possibilities for help desks. We also dive into why hyperconverged technology makes sense in a cloud-centric world.

Conversation Highlights:

[02:14] Introducing our guest, Denver Hunter

[04:45] AI and banking

[09:32] Safe AI usage

[12:04] Introducing Microsoft Copilot

[15:36] Leveraging AI features

[21:49] Hunter's Forbes article

[22:55] Wins with hyperconverged technology

[29:49] Measuring project ROI

[32:10] Hunter's message to the world

Notable Quotes:

• "My mindset with AI is that this hype is gonna cool a little bit and there's still going to be some amazing things to come out of it." Denver Hunter [8:14]
• "The grass is greener on the other side, but the water bill is higher." Denver Hunter [33:33]

Connect With Denver Hunter

LinkedIn: https://www.linkedin.com/in/james-anderson-74894a5a/

Hunter's Small Town Blog: https://smalltownco.com/

The IT Matters Podcast is about IT matters and matters pertaining to IT.