In this episode, Keith is joined by Chintan Patel, Chief Information Officer at National DCP, a supply chain management company serving the franchisees of Dunkin'. Chintan delves into the hurdles and opportunities she encounters in the logistics industry, highlighting the role of technology in overcoming these obstacles.

Conversation Highlights:
[00:41] Introducing our guest, Chintan Patel
[02:16] High level challenges in the logistics industry
[04:02] Technologies making an impact
[07:35] Discussing remote labor opportunities
[13:20] Artificial Intelligence and Operations
[23:18] Lessons learned in digital transformation
[32:06] Understanding your target audience
[35:41] Chintan's message to IT leaders

Notable Quotes:

• "At the end of the day, technology is a data journey from A to B, and how efficiently you get there." Chintan Patel [19:59]
• "Don't forget to sell for yourself, you've got to be your own marketing champion." Chintan Patel [36:15]

Connect With Chintan Patel
LinkedIn: https://www.linkedin.com/in/chintan-patel-atlanta/

The IT Matters Podcast is about IT matters and matters pertaining to IT. It is produced by Opkalla, a technology advisory firm that helps their clients navigate the confusion in the technology marketplace and choose the solution that is right for their business.

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